Welcome to Power of Ten – a podcast about design operating at many levels, zooming out from thoughtful detail to organisational transformation and to changes in society and the world. I'm your host, Andy Polaine, a designer, educator and writer and currently Group Director of Client Evolution at Fjord.

My guest in this episode is Lisa Welchman. Lisa has written and blogged for 16 years about digital governance and wrote the leading book on this critical discipline called Managing Chaos. She also has a wonderful singing voice and a love of jazz, which makes her my new favourite guest.

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