🎙️ HR Unplugged Real Talk with Ken & Co. – EP19 "Listen First: How DISC Can Transform the Way You Communicate" 👂🧠💬

This week, Ken kicks things off with a story that hits home: Are you listening to understand, or just waiting to reply? From a powerful reminder in his morning Bible time to a humbling sales meeting gone sideways, Ken unpacks why how we listen changes everything.

Enter DISC — not a personality test, but a behavioral assessment that can reshape the way we connect, lead, and make decisions. Ken breaks down the four styles (Dominance, Influence, Steadiness, Conscientiousness), shares real-world lessons, and explains how knowing your style — and theirs — can turn awkward conversations into productive ones.

💡 What you’ll hear:

• The Chinese concept of “Ting” — listening with ears, eyes, heart, and mind
• Why treating people the way they want to be treated gets better results
• A real-life story of missing the mark with a fast-paced, task-oriented client
• The four DISC styles and how each prefers to communicate
• Why self-awareness is just as important as understanding others

✨ “Seek first to understand, then be understood — and you’ll not only hear more, you’ll connect more.”

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