Conversations and considerations of COVID-19 have and continue to dominate a large part of our long-term care communities, often dictating how decisions are made. From dining to visitation, just about every aspect of life in these communities has been affected and changed by the pandemic. Now over 2 years later, it is time to adapt and adjust our way of thinking and figure out how we can once again prioritize resident voice in our decision-making. While the culture change fundamentals of a decade ago remain valid and valuable, they nonetheless need to be reimagined in order to be effectively implemented in today’s reality of staffing shortages and other challenges.

Heather Riley, a Licensed Master of Social Work and Licensed Nursing Home Administrator with over 20 years of experience working in long-term care. Heather has worked throughout her career to incorporate culture change principles and person-directed care practices into the communities she worked in and consulted with. 

In the podcast, she shares ideas on how we can reimagine consistent assignment, a core element of culture change, share ideas for improving new and/or agency staff orientation, and offer solutions such as the creation of resident preference cards and other ideas that individually and/or implemented together can positively impact a community while simultaneously prioritizing resident voice.

Though like all of us, she doesn’t have all the answers, she’ll share her thoughts, and then invite you to join her for further conversation and exploration of the question, where we go from here?  

Join us on Zoom March 15 at 2PM EST. Click here to save your spot.