Episode #031 Old way: Look them in the eye, don't talk when they are talking, and nod your head or go "hmm" once in awhile. It ends up that you might be rated a good listener, but not a GREAT one. We look at what the top 5% of listeners do differently.
- S.T.A.Y. Stop Talking About Yourself
- What Great Listeners Actually Do
- The Lost Art of Listening