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Listening Skills as a Critical Part of IT Customer Service
Don Crawley, Author.
Listening Skills as a Critical Part of IT Customer Service
I’m in the midst of a plumbing project. You probably know that most plumbing projects require three trips to the hardware store. I’m on my first trip. I’m holding a part which I’m trying to install to show the clerk what I’m trying to do. A second clerk walks up right in the middle of […]
Listening Skills as a Critical Part of IT Customer Service
Don Crawley
View all episodes
By Don R. Crawley
5
11 ratings
Don Crawley, Author.
Listening Skills as a Critical Part of IT Customer Service
I’m in the midst of a plumbing project. You probably know that most plumbing projects require three trips to the hardware store. I’m on my first trip. I’m holding a part which I’m trying to install to show the clerk what I’m trying to do. A second clerk walks up right in the middle of […]
Listening Skills as a Critical Part of IT Customer Service
Don Crawley