In episode 7 of Volunteer Toronto's podcast for volunteer managers, host Sammy Feilchenfeld welcomes guest snacker Melina Condren, Director of Services for Non-Profits at Volunteer Toronto, to talk outcomes, output and program evaluation. We discuss the meaning of "impact" and the best ways for you to get the data you need to assess the effectiveness and efficiency of your volunteers. Find out more and catch more episodes at: http://www.volunteertoronto.ca/blogpost/1296563/Inspiring-Action-Blog-for-Volunteer-Managers