After 17 years working in IT, Sohail Iqbal felt the urge to start his own business. He considered the food industry, but first consulted friends who also had their own businesses. He landed on The UPS Store as the right choice and has since grown his franchise empire to over six locations. Guest host Angelee Brown of FranOvation joins Franchise Canada Chats as we sit down with Sohail to discuss:

-How he consulted friends and family in order to find his ideal business opportunity;

-How franchising allowed him to automate systems between locations;

-The technology he leverages on a day-to-day basis for his business;

-The challenge of learning new systems while teaching new employees.