In this live episode from ATMIA, Erik Flees, Director of Customer Service at Hyosung, and Dax Matthews, EVP at eGlobal, break down what shrinking transaction counts, rising costs, and digital banking growth mean for retail ATM operators. They share real pilot results from multi function ATMs and explain how services like bill break and cash to digital can reshape the revenue model. If you operate ATMs today, this episode outlines where the industry is headed and how to adapt.