As we wound down the morning talks from our New York event, Steve and Colin passed the reins to Nick Cho to lead an open discussion with Meister, Colleen Anunu, Michelle Johnson, Jenn Chen, and Colin, winding together the threads of the morning into some larger—and incredibly important—areas of focus. Together, they unpack defensiveness, ask (and answer) why it’s important to apply these concepts to  the coffee industry specifically, dig into the role that specialty coffee plays in gentrification, question the coffee shop as community centre, and revisit the purpose of codes of conduct.

Pencils out, folks, and fingers on the pause button: there aren’t any equations or numbers for you to catch here, just incredible and highly important insights that could use a little bit of introspection from the rest of us.