From September 2012: Mike Norwood, VP of business development from Appnomic, joins the program to talk about app performance management, AKA real-time infrastructure and IT operations. Appnomic looks not only at transactional response time but also the underlying infrastructure components like database, disk IO, storage, and Java virtual machines, as well as usage patterns to see where performance degradation lies. For more information visit www.appnomic.com.