An HR manager was worried about a potentially nerve-wracking conversation: how to tell her CEO he's abrasive! Listen in to hear:

• The 4 Step CASE model to having a Tough Conversation
• The importance of asking permission to have the conversation - and how!
• A great way to engage someone who could be dismissive
• How to manage the other person's defensiveness

Do you have a boss or authority figure you need to have a Tough Conversation with? What part of this call do you think could be the most impactful for you? Let me know in the comments below!

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For show notes and past guests, please visit http://playforreal.life/podcast

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70% of employees are avoiding a tough conversation. Learn about Just-in-Time or Spot Coaching for entire teams and companies to master their tough conversations at http://playforreal.life/teamcoaching

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