I dive into two key questions that came my way in the past week. First, was a call from a lady saying, "I was told I need to use Instagram for my business and someone told me you were the person to talk to." So we needed to quickly establish if she should be on Instagram and what she would do!

Second scenario was a friend who had been interviewed by a TV show and shared their video from YouTube on his Facebook Page. I gave him the lowdown of why this was not the ideal...