The best way to motivate employees and push them to great heights is by learning what they truly want out of their job and life. Mike Crandall, an experienced Sandler trainer, tells Tim Muma that employers need to focus on what each person is influenced by and use it positively. Mike offers valuable insight to managers and gives some details about his book, "Motivational Management the Sandler Way." On Management Decisions (formerly Executive Decisions) we discuss topics that pertain to employers, especially upper-level managers, human resources professionals, and executives to gain an understanding of their roles and strategies. It's an inside look into their thoughts and behaviors which make them and their businesses successful.