Customers. They're the source of life for companies and fuel our economic engines. But, they're also getting increasingly, um, grumpy. 

Given the fact that everyone with a business card says they differentiate themselves with excellent customer service, what's behind the dramatic increase in customer rage?

Customers. They're the source of life for companies and fuel our economic engines. But, they're also getting increasingly, um, grumpy. Given the fact that everyone with a business card says they differentiate themselves with excellent customer service, what's behind the dramatic increase in customer rage?

LNB #008: Customer Rage on the Rise!

Exactly who said that having your own business is supposed to be frought with struggle and effort -- producing little money and burning through all your time? What rule book is this written in? 

Business Success Coach and Strategic Planning Consultant, Lalita Amos, of Total Team Solutions, discusses key issues for the success of small businesses -- how to shift your thinking and business habits to produce extraordinary results. Her show features thoughtful interviews, breaking news and how-to's to keep you at the top of your game. True to her coach's calling, she serves up the real deal in business straight -- no chaser.

Business

Management

Exactly who said that having your own business is supposed to be frought with struggle and effort -- producing little money and burning through all your time? What rule book is this written in? Business Success Coach and Strategic Planning Consultant, Lalita Amos, of Total Team Solutions, discusses key issues for the success of small businesses -- how to shift your thinking and business habits to produce extraordinary results. Her show features thoughtful interviews, breaking news and how-to's to keep you at the top of your game. True to her coach's calling, she serves up the real deal in business straight -- no chaser.

Share LNB #008: Customer Rage on the Rise!

Sign up to save your podcasts

LNB #008: Customer Rage on the Rise!

LNB #008: Customer Rage on the Rise!