Since launching in 2019, the Eversource ConnectedSolutions program has rapidly scaled up, setting the bar high for demand management programs in the Northeast. Eversource ConnectedSolutions' enrollment in 2020 surpassed its goals by more than 60 MW, reaching 170 MW approved for targeted dispatch, plus 6.3 MW of storage capacity approved for daily peak shaving. The utility continues to drive enrollments and plans to add several hundred more MW to its portfolio of DERs over the next few years.Eversource's ConnectedSolutions program is significant for both the large demand reductions it has achieved, but also for the diversity of customers and assets it has enrolled, including more than 600 C&I customers who use a range of curtailment strategies, and more than 33,000 residential devices including WiFi thermostats, EV chargers, residential battery storage, and WiFi-connected A/C units.

Eversource continues to look for additional partners and devices to add to the program, as well as additional use cases focused on DERs that can maximize customer and grid benefits, beyond peak demand response. Eversource’s innovative take on demand response has surpassed expectations and has emerged as a model for what is possible.