Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Google Map pin attacks exploit has finally been fixed.
• Chat through Text and WhatsApp has been implemented into GBP.
• China rolls out DeepSeek AI chatbot.
• New fast way to get access request for SABs in Google Maps.
• Google search launches “Ask for me” AI that calls businesses for you.
• What is the new chat feature?
• How do I remove spam reviews from my GBP?
• What should I do if my reinstatement appeal has been rejected multiple times?
• If I’m closing one location, is it possible to merge the profile of the closing location with the other in order to keep the reviews?
• Can I verify a GBP if the location is at a residential sober living home without signage?
• Why is my GBP not showing up in search results?
• How can I shift my business into a new name and category without getting suspended?
• How does the new “Ask for me” AI work?
• Does adding backlinks to the schema "sameAs" code work?
• Should I link to my GBP from my blog?
• Are there resources for the process of uploading internal 360 virtual tours to GBP?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com