Strikedeck Radio: Customer Success Live

Ep 7 - Loni Sprat, Director of CS at Entelo

03.27.2017 - By Strikedeck & Kristen HayerPlay

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Loni, who works for a company that deals in recruitment technology, discusses how she builds CS teams, and what she looks for in a new recruit. She explores how to build a Customer Success organization, the various roles you should introduce as you scale, and how to make smart decisions about who to add and when.

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