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"Look at the Quality of Empathy." Interview with John Fraggetta.
Today on Pillar Talk with Rochelle, Service Quality Supervisor John Fraggetta takes us to a master class on Leadership and Love. Not afraid of the L-word in the workplace, he is a leader for the people. You can't successfully lead people for ten years without making genuine connections. "People don't care how much you know until they know how much you care." John believes if you want the best for the people you lead, be curious about them as a person. His recipe for success includes a dash of coaching people on skills they don't possess, with a splash of trust. John's secret ingredient to servant leadership and building high performers is love. "Look at the quality of empathy." —John Fraggetta.
If you have thoughtful comments or questions about this podcast, fill out the contact form on my website at www.rochellearmstrong.com.
You can view this interview on YouTube: Pillar Talk with Rochelle_Interview with John Fraggetta.
To learn more about the twelve pillars in my book Simply Complex: Leading out of Authenticity, contact me directly at www.rochellearmstrong.com. Also, you can buy a copy at most places you purchase books, including Roots 101 https://roots-101.org/ American Museum and Amazon here.
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By Rochelle ArmstrongToday on Pillar Talk with Rochelle, Service Quality Supervisor John Fraggetta takes us to a master class on Leadership and Love. Not afraid of the L-word in the workplace, he is a leader for the people. You can't successfully lead people for ten years without making genuine connections. "People don't care how much you know until they know how much you care." John believes if you want the best for the people you lead, be curious about them as a person. His recipe for success includes a dash of coaching people on skills they don't possess, with a splash of trust. John's secret ingredient to servant leadership and building high performers is love. "Look at the quality of empathy." —John Fraggetta.
If you have thoughtful comments or questions about this podcast, fill out the contact form on my website at www.rochellearmstrong.com.
You can view this interview on YouTube: Pillar Talk with Rochelle_Interview with John Fraggetta.
To learn more about the twelve pillars in my book Simply Complex: Leading out of Authenticity, contact me directly at www.rochellearmstrong.com. Also, you can buy a copy at most places you purchase books, including Roots 101 https://roots-101.org/ American Museum and Amazon here.