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Looking at Future Trends and Technology in CX : A Deep Dive Interview with CX Trend Expert, Stephen Loynd | Recorded for Quality Assurance: Episode 15
On this episode of Recorded for Quality Assurance, we welcome CX Trend Expert, Stephen Loyn. In this in-depth interview, Stephen gives expert insight into where the industry is headed with the implementation of technology to enhance customer experience, the current role of the contact center agent and how to improve the CX experience starting on the contact center floor and more.
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By VistioOn this episode of Recorded for Quality Assurance, we welcome CX Trend Expert, Stephen Loyn. In this in-depth interview, Stephen gives expert insight into where the industry is headed with the implementation of technology to enhance customer experience, the current role of the contact center agent and how to improve the CX experience starting on the contact center floor and more.