The hospitality industry is facing a talent crisis, but what does it take to attract, retain, and inspire the next generation of leaders? In this episode of The Turndown, Lori Kiel, SVP of Revenue Management at Pyramid Global Hospitality, shares her thoughts on the evolving role of talent and technology in the industry.

The conversation dives into the future of revenue management and commercial teams, the importance of collaboration, and how to create a sustainable pipeline of passionate hospitality professionals.