From the very first minute, I knew this conversation was going to be something special.Lorraine Heskin, the powerhouse behind Gourmet Food Parlour, has built an incredible business—but what stood out most was how she did it: with intention, humility, and deep respect for her team.In this episode, Lorraine opens up about how she built out her management team, the KPIs she uses to ensure success, and the mindset that’s carried her through the ups and downs of business. Her advice is practical, real, and delivered with the warmth and humility that makes you want to pull up a chair and take notes.She knows—truly knows—that without a strong team, none of it would be possible. Her genuine appreciation for her people is part of what makes her such a brilliant leader.If you're scaling, leading, or simply figuring it all out—this one is a must-listen. I came away inspired, and I think you will too.