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In this episode, we tackle a challenge every sales professional faces at some point—losing leads. It’s frustrating when promising prospects slip through the cracks, but the good news is that there’s a practical way to reconnect and turn things around.

We start by addressing the emotional side of it. Losing a lead can feel discouraging, even embarrassing. It’s easy to beat yourself up over what went wrong. But here’s the thing: mistakes happen to everyone. What really matters is how you respond. The episode dives into how to shift from feeling stuck to taking action, learning from the experience, and putting strategies in place to avoid similar pitfalls in the future.

One key takeaway is the power of honest, transparent communication. If there’s been a gap in follow-up, own it. A sincere apology can go a long way in rebuilding trust. Prospects appreciate authenticity, and acknowledging the slip shows you’re serious about making things right.

Consistency is another major focus. Once you’ve reconnected with a lead, don’t let the momentum fade. Regular, meaningful follow-ups show that you’re committed—not just to closing a deal, but to building a real relationship.

The episode also encourages you to lean into challenges. Give prospects space to voice concerns or hesitations. This isn’t a bad thing—it’s actually an opportunity to show how well you handle objections and prove your value.

Finally, we talk about the importance of setting clear deadlines and following through. Reliability builds trust, and when you consistently deliver on your promises, it speaks volumes about your professionalism.

By applying these strategies, you’ll not only recover lost leads but strengthen your sales process overall—rebuilding trust, deepening relationships, and increasing your chances of closing deals.

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Scott Schlofman
Mike Williams - Cell 801-635-7773

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