The Human Centered Design Podcast (This is HCD) | Service Design & UX

Lou Downe 'Good Services'

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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and onto changes in society and the world.

In this episode, Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book: Good Services, How to Design Services that work.

Show Links

  • Good Services book site
  • Lou Downe's website
  • Lou on Twitter

    Other podcasts on This is HCD Network

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    • EthnoPod with Jay Hasbrouck
    • Bringing Design Closer with Gerry Scullion
    • ProdPod with Adrienne Tan
    • Getting Started in Design with Gerry Scullion
    • Talking Shop with Andy Polaine and Gerry Scullion
    • Decoding Culture with Dr. John Curran

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      The Human Centered Design Podcast (This is HCD) | Service Design & UXBy The Human Centered Design Network
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