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Lou Downe 'Good Services'

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Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and onto changes in society and the world.

In this episode, Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book: Good Services, How to Design Services that work.

Show Links

  • Good Services book site
  • Lou Downe's website
  • Lou on Twitter

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