Automated Customer Service follows the story of a woman living in a futuristic retirement community when her autonomous cleaning robot starts malfunctioning and goes on a rampage, attacking her and her pet dog. When the woman attempts to contact the robot's automated customer service center for help, further mayhem ensues and she is locked in her home with the deadly robot. Finally, with a clumsy intervention from her shotgun-wielding neighbor, she is able to destroy the cleaning robot. But unfortunately not before the robot makes a plea to all the surrounding robots in town, which forces the pair to flee town forever.