How to retain and engage talent to gain and maintain that competitive advantage and maintain profits in the face of a struggling economy is the theme of the latest edition of the bestselling classic, LOVE ‘EM OR LOSE ‘EM: GETTING GOOD PEOPLE TO STAY (Berrett-Koehler, 2008) by Beverly Kaye and Sharon Jordan-Evans. This practical guide was written to and for managers who want to do more with diminishing resources. Susan interviewed Beverly Kaye and Sharon Jordan-Evans on November 19, 2008 for The TEAM Approach. In the podcast, Susan engaged the authors around several key issues that relate to most organizations’ most critical resource--their employees. At stake is the retention of strong workers through easy-to-implement inexpensive strategies. The industry is increasingly becoming aware of the importance of work expectations in the employment relationship.