The featured speakers for this telephone discussion are Katherine Freund, the President and Founder of the Independent Transportation Network (ITN America), a national nonprofit providing transportation to seniors and to adults with visual impairments, and Karen A. Keninger, director of the National Library Service (NLS) for the Blind and Physically Handicapped, where her top initiatives are to increase braille literacy and leveraging technology to improve service to NLS’s 500,000-plus patrons.