Having worked as a housekeeper in the past, Luka Berger, Founder & CEO of Flexkeeping, is passionate about bringing technology to properties that are still managing housekeeping using pen and paper. With some hotels either canceling, upselling, or charging for housekeeping, Luka also discusses solutions for forecasting staffing needs, plus the difference between implementing green initiatives vs greenwashing in housekeeping. 

Additional resources on this topic: 

• Housekeeping training manual and SOP