MAAS Monthly

In this special episode, we spotlight the upcoming Michigan Chapter of Women in EMS Conference, taking place September 21, 2026, in Lansing.

Katie Arens, Program Advisor for the Michigan Chapter of Women in EMS, sits down with Kristin Spang, Senior Manager and Global Product Manager for ZOLL, for a conversation about careers, leadership, professional growth, and recognizing that a career in EMS is rarely a straight line.

Kristin offers a preview of the perspective she'll bring to the September conference and discusses how our professional experiences, opportunities and challenges become part of a larger story—one that continues to evolve throughout our careers.

Whether you're just beginning your career in EMS, stepping into leadership, exploring what's next, or have spent decades serving your community, this conversation is a reminder that your career is more than a job—it's the evolution of your story.

In this episode:

• Career growth and professional development in EMS
• Leadership and embracing new opportunities
• The evolution of a career inside and beyond the ambulance
• A preview of Kristin's presentation at the September 21 Michigan Chapter of Women in EMS Conference
• Why connecting and learning from others in EMS matters at every stage of your career

Featuring:
Kristin Spang — Senior Manager & Global Product Manager, ZOLL
Katie Arens — Program Advisor, Michigan Chapter of Women in EMS

Michigan Chapter of Women in EMS Conference
September 21, 2026 | Lansing, Michigan

In this episode of WiES Wednesday, we dive deep into the art of multitasking—one of the most essential yet challenging skills for anyone working in emergency medical services. From juggling multiple patients, managing chaotic scenes, to coordinating with teams and making critical decisions on the fly, multitasking is part of the job description. But how do we handle it without burning out or losing focus?

Join our host, Laurie and a panel of experienced female EMS professionals as they share their personal strategies for staying organized, managing stress, and maintaining a high level of care in high-pressure environments. Whether you're in the field or in a leadership position, this episode is packed with tips, real-life stories, and practical advice on how to master the multitask without losing your mind.

In today's podcast episode, Michigan Chapter leader Laurie Thiel talks with Katie Arnes and Angela Madden about the upcoming August conference. 

To register for the conference, click here: Buy tickets – Women in Emergency Services - 2nd Annual Conference – MSU Henry Center, 3535 Forest Rd, Lansing, MI

In this episode, Katie sits down for a candid conversation with Jordan Teitsma, a rising leader in her EMS agency. Jordan shares her personal journey of stepping into leadership—how she discovered her strengths, overcame early doubts, and found purpose in supporting her team and community. Together, Katie and Jordan explore what it really means to lead in EMS, the importance of mentorship, and how authenticity and service can shape a meaningful career path. Whether you're a seasoned provider or just starting out, Jordan’s story will leave you inspired to find your place—and voice—in EMS leadership. 

In this episode, Angela Madden and Laurie Thiel discuss a critical policy issue that is significantly impacting EMS in Michigan. Whether you're responding to calls or influencing policy, this episode is a must listen.

In this episode, we explore the journey of Leah Lewis, who, after eight months as a supervisor realized the role wasn't the right fit. Leah candidly shares her experiences, the challenges she faced, and the insights that led to her decision to step down. 

Her story sheds light on the complexities of leadership and the importance of self-awareness in career choices.

Chapter leader, Laurie Thiel chats with Katie Arens, VP of Customer Access at Life EMS and Angela Madden, Executive Director of the Michigan Asociation of Ambulance Services to reflect on the first year of the Michigan WiES Chapter. 

Take a listen as they talk about their hopes and dreams for 2025 and reflect on 2024.

In this empowering episode, Laurie and Andrea dive into the art of time management tailored specifically for women working in emergency services. Balancing your demanding career with personal life can often feel like a challenge.

Laurie and Adnrea share proven strategies, from prioritization techniques to tools that can help you stay organized during even the most chaotic days. We also explore how to combat burnout, manage shift work, and make time for self-care while staying at the top of your game.

If you're looking for practical tips and inspiration to better manage your time, improve productivity, and reclaim some personal space, this episode is for you. Tune in to learn how to make every moment count in your career—and in your life outside of it.

Laurie Thiel talks to Andrea Abbas about her experience while on deployment during the Hurricane Helene response.

In this episode, host Andrea Abbas and Michigan Chapter leader Laurie Thiel discuss the challenges of facing conflict in the workplace and how to lead in an environment of conflict.