<p>Join Dave and Kyle Smaagard for a discussion of what machine learning and artificial intelligence are, and how it could possibly impact contac center operations going forward.  How can AI&ML help CX organizations be better at their jobs?  Listen on to find out!</p>

Join Dave and Kyle Smaagard for a discussion of what machine learning and artificial intelligence are, and how it could possibly impact contac center operations going forward. How can AI&ML help CX organizations be better at their jobs? Listen on to find out!

<p>Join Dave and Kyle Smaagard for a discussion of what machine learning and artificial intelligence are, and how it could possibly impact contac center operations going forward.&nbsp; How can AI&amp;ML help CX organizations be better at their jobs?&nbsp; Listen on to find out!</p>

Machine Learning and Artificial Intelligence - What is it and how are contact centers using AI/ML?

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry.  Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

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Technology

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

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Machine Learning and Artificial Intelligence - What is it and how are contact centers using AI/ML?

Machine Learning and Artificial Intelligence - What is it and how are contact centers using AI/ML?