The MacVoices Live! panel dives into the CrowdStrike incident, sharing personal experiences with system crashes caused by the system update to Windows. Chuck Joiner, Dave Ginsburg, Brian Flanigan-Arthurs, Marty Jencius, Eric Bolden, Jim Rea, and Web Bixby explore the technical aspects of the issue, highlighting the wide-ranging effects on industries like airlines and hospitals. The conversation turns to the inevitable questions of accountability, legal implications, and the necessity for enhanced change management practices to avoid future crises.

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Show Notes:

Chapters:

00:00 Introduction

00:26 MacVoices Live Kickoff

04:08 The CrowdStrike Incident

10:03 Impact on Different Companies

12:01 Microsoft's Recovery Solution

13:05 Compatibility with Apple Silicon

17:23 Parsing Error in CrowdStrike

21:10 Accountability and Consequences

24:31 CrowdStrike's Software Update Process

29:50 Potential Legal Ramifications

33:00 Examining Mistakes and Accountability

Links:

Change Management: Lessons From The CrowdStrike Outage

https://365itsupport.com/Blogs/change-management-lessons-from-the-crowdstrike-outage/

Could our Macs be CrowdStruck?

https://eclecticlight.co/2024/07/22/could-our-macs-be-crowdstruck/

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