Two topics dominate this MacVoices Live! discussion. Chuck Joiner, Marty Jencius, Eric Bolden, Jim Reat, and Mark Fuccio look at the ongoing soap opera that is the Wordpress/WP Engine feud that now has some employees heading for less combative pastures. Then, the panel consider the latest efforts by Sonos to gain back their customers trust…and why it is an uphill climb.

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Show Notes:

Chapters:

00:09 Introduction to MacVoices

05:11 The WordPress Firefight

09:11 Sonos' Seven Promises

12:01 Sonos Customer Experience Concerns

15:36 Closing Thoughts and Farewells

Links:

159 employees are leaving Automattic as CEO’s fight with WP Engine escalates

https://techcrunch.com/2024/10/04/159-employees-are-leaving-automattic-as-ceos-fight-with-wp-engine-escalates/

Sonos makes seven promises, including boosted warranties; customers seem unimpressed

https://9to5mac.com/2024/10/02/sonos-makes-seven-promises-including-boosted-warranties-customers-seem-unimpressed/

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