Two topics dominate this MacVoices Live! discussion. Chuck Joiner, Marty Jencius, Eric Bolden, Jim Reat, and Mark Fuccio look at the ongoing soap opera that is the Wordpress/WP Engine feud that now has some employees heading for less combative pastures. Then, the panel consider the latest efforts by Sonos to gain back their customers trust…and why it is an uphill climb.
http://traffic.libsyn.com/maclevelten/MV23219.mp3
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Show Notes:
Chapters:
00:09 Introduction to MacVoices
05:11 The WordPress Firefight
09:11 Sonos' Seven Promises
12:01 Sonos Customer Experience Concerns
15:36 Closing Thoughts and Farewells
Links:
159 employees are leaving Automattic as CEO’s fight with WP Engine escalates
https://techcrunch.com/2024/10/04/159-employees-are-leaving-automattic-as-ceos-fight-with-wp-engine-escalates/
Sonos makes seven promises, including boosted warranties; customers seem unimpressed
https://9to5mac.com/2024/10/02/sonos-makes-seven-promises-including-boosted-warranties-customers-seem-unimpressed/
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