Madops Podcast Ep. 5 | The Frictionless Customer Journey
08.06.2018 - By The MadOps Podcast
This week MadKudu Co-Founder & Chief Revenue Officer Francis Brero & I talk about the frictionless customer journey.
During this episode, we'll cover:
1) What is a frictionless customer journey? (i.e: Buying an Engagement Ring)
2) How to identify friction in the customer journey?
3) How Friction creeps into the Journey? (Spoiler: It's You.)
Questions? Find us on Twitter --> https://twitter.com/madkudu
LinkedIn --> https://linkedin.com/company/madkudu
Facebook --> https://facebook.com/getMadKudu
MadKudu --> https://madkudu.com
Sales SLA blog post --> https://blog.madkudu.com/