The Retail Podcast (Video Feed)

Magnum Ice‑Cream Trend, Primark Home, Retail Cybersecurity & More


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Episode at a glance

0:00 Intro – Alex & Simone set the scene

1:21 Magnum’s affordable luxury play

5:11 Smaller, faster, more targeted UK store formats

8:12 Cybersecurity breaches erode consumer trust

11:13 Omnichannel fulfilment: John Lewis × Uber Eats & B&Q marketplace C&C

12:41 Culture collabs: Buzz Social app and community‑first retail

14:23 Wrap‑up & next week’s teaser

 

Key takeaways

  • Affordable luxury wins Gen‑Z wallets. Magnum positions a £1.50 treat as a lifestyle statement, partnering with Hailey Bieber’s Rhode Beach Club and Primavera Sound to flood social feeds with golden sticks.

  • Store footprints are compressing. Co‑op’s 1,500 sq ft “On‑the‑Go” in Solihull and Primark’s 12,000 sq ft Trafford home concept mark a pivot to high‑velocity assortments and commuter missions.

  • Trust is the new margin. Repeated attacks—from Harrods to Sanderson—show why only 11 % of UK retailers carry cyber insurance. M&S’s public cyber update proves transparency must join price, product, and CX in the trust stack.

  • Last‑mile gets luxury treatment. John Lewis pilots 30‑minute delivery via Uber Eats in Leeds and Stratford; B&Q scales marketplace click‑and‑collect to 300 stores, turning each location into a micro‑fulfilment node.

  • Culture is the channel. Independent “Buzz” app curates Nike x music x art events, proving brands must participate—not commentate—in community spaces.

     

    Reference links

    • Magnum Instagram — https://www.instagram.com/magnum/?hl=en

    • East of England Co‑op store opening plans — https://www.eastofengland.coop/news/opening-plans-confirmed-for-new-east-of-england-co

    • B&Q Click + Collect (marketplace roll‑out) — https://www.diy.com/customer-support/click-collect

    • Buzz Social App IG — https://www.instagram.com/buzzsocialapp/?hl=en

    • M&S Cyber Update — https://corporate.marksandspencer.com/cyber-update

    • Buzz App (iOS) — https://apps.apple.com/gb/app/buzz-find-creative-events/id6744612334

       

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        The Retail Podcast (Video Feed)By The Retail Podcast