In this episode of The Wrench Factor, host Nick Haase sits down with Isabel Jardine, Manager of Solution Consulting at MaintainX, to break down the real patterns behind maintenance performance.

After working with teams at every stage of maturity, Isabel has seen what separates reactive organizations from high-performing ones — and it’s rarely what people expect.

Together, Nick and Isabel explore:

• Why most maintenance transformations fail before software even matters
• The stages of maintenance maturity — and how to recognize where you are
• The behaviors, systems, and leadership decisions that actually move the needle
• Where TPM and CMMS fit (and where they don’t)
• What a realistic 90-day reset looks like for teams trying to level up

This conversation is a practical look at what changes first, what changes next, and what never works when building a modern, high-performing maintenance organization.