This time, we’re looking at what happens during the initial response to a major shipping casualty. And how technology can help in making the right decisions during the emergency response. We’re joined by Richard Janssen, Managing Director, SMIT Salvage and Sam Kendall-Marsden, Director of Claims, Standard Club.

Highlights:

00:45 Meet the Experts: Sam Kendall Marsden and Richard Jansen

01:03 Initial Response to a Casualty

02:10 Role of Salvage Services

02:51 Critical Decisions in Early Response

04:57 Case Study: Costa Concordia

08:29 Impact on Claims Process

14:52 Technology in Emergency Response

16:58 Managing Media and Messaging

20:16 Future of Major Shipping Casualties