What does great leadership look like on the frontlines, beyond metrics and buzzwords? In this episode, JD Dillon joins us for a heartfelt and hilarious deep dive into the real challenges faced by frontline managers and what it takes to lead with trust, empathy, and impact.

“The most meaningful leadership lessons don’t come from a course; they come from the people we work with, if we’re open to learning from them.” ~JD

From 3 AM shifts and crying coworkers to broken log flumes, JD shares the kind of leadership moments that don't show up in textbooks but shape careers. He also gives us a sneak peek at his new book, The Frontline Enablement Playbook, and offers insights every L&D pro needs to hear.

Connect with JD:

LinkedIn:linkedin.com/in/jddillon

Website: learngeek.co

Email: [email protected]

Books:

• The Modern Learning Ecosystem by JD Dillon — https://jdwroteabook.com

• Upcoming: The Frontline Enablement Playbook — https://learngeek.co/frontlinebook/(also redirects from https://jdwroteanotherbook.com)

Websites:

• https://learngeek.co — JD’s professional blog and resources