Today we discuss the value of customer retention and what it "costs" as compared of having to continually find new customers.

Andrew Mayhall, Founder & Owner of 3D Gloop: @3dgloop

Alan "Pooch" Puccinelli, Founder & Owner of Repkord: @Repkord

Two small business owners who got their start as makers share their experiences and unsolicited opinions a few years into their adventures.