Join Daniel Rayner, Ian Bentley, Ankur Jain and Ravi Ramachandran, who all played key roles in the effective implementation of Business Process Management at NBN, as they discuss all areas of business process management.

✅ What does a large scale, successful, BPM implementation look like?

✅ How was this "process-thinking" reinforced across the organisation?

✅ What were the critical success factors in an effective BPM implementation?

These are just a few of the questions they tackle as they explore what needs to be considered when implementing BPM in an organisation. Tune in for great advice on setting up a Centre of Excellence!

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