According to ABBYY, many manufacturing businesses are investing in GenAI solutions that promise more than they can realistically deliver, and in some cases, GenAI isn’t even the technology they need. To research, ABBYY commissioned the 2025 State of Intelligent Automation Report: GenAI Confessions, a survey examining how manufacturers are adopting GenAI, where they’re struggling, and what’s actually driving results. Jon Knisley, Director of Process AI Strategy and Operations Leader at ABBYY, joins us to explain the findings. The conversation looks beyond GenAI alone, examining the role of complementary technologies such as agentic AI, process intelligence, and purpose-built AI in delivering reliable outcomes and faster ROI.Sponsored By: