As advocates for improving access, affordability, and outcomes, Evernorth Health Services is taking on some of the biggest challenges in the health care industry, including rising costs and fragmented care.

In this episode, Eric Palmer, president and CEO of Evernorth, and executive vice president for enterprise strategy for The Cigna Group, discusses why the company is well positioned to improve health care experiences and outcomes while driving down costs. He debunks some of the biggest misconceptions about pharmacy benefits managers (PBMs), discusses how data-driven insights can help personalize care, and outlines how Evernorth’s specialty pharmacy capabilities set it apart from the competition.