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Today we're talking about how to grow your revenue by increasing your customer retention. We introduce you to our 4 Pillars of Customer Retention and compare those to the Client Loyalty Formula found in "Making Rain" by Andrew Sobel.
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Today we're talking about how to grow your revenue by increasing your customer retention. We introduce you to our 4 Pillars of Customer Retention and compare those to the Client Loyalty Formula found in "Making Rain" by Andrew Sobel.