In this Making Leaders podcast, we hear from Chiara Cocchiara, Systems Operations Engineer for the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT). In her current role at EUMETSAT, she is responsible for operations preparation for future satellite missions with a particular focus on Earth Observation. Chiara manages the mission Reference Operations Plan and Handover Plan to Operations as part of this work. Since joining EUMETSAT, Chiara has held many different roles, each of which gained increased responsibilities over the previous role. She acted as the Launch and Early Operations Phase (LEOP) Service Manager for the launch of Metop-C satellites, a position in which she also needed to cover the work for a missing role in her team. Chiara initiated and led procurement of an improved solution for electronic logbooks for the Mission Control Center by writing up the requirements and analyzing the proposals from external contractors to determine the best fit technically and financially. She also wrote the requirements and oversaw development and implementation of the newest User Notification System at EUMETSAT. Chiara has a Master of Science degree in Aerospace, Aeronautical and Astronautical Engineering from the Università di Bologna, a Master of Business Administration from the Rome Business School and is a graduate of the Space Economy Academy, and she is currently working on her PhD in Space Economy at the University of Palmero. She received a Promise Award from SSPI in 2022. Learn more about Chiara.