Microsoft Teams is popular, but is it effective? Richard talks with Melissa Hubbard about how to get the most of out of Teams. Melissa talks about the natural chaos that comes from adding a new collaboration tool and how that can be a good thing for adoption but ultimately needs some governance. At the same time, too much governance up-front can stop people from using a new tool - so allow a little chaos! Teams is all about collaboration, and works with other Microsoft products like Yammer and SharePoint, offering a great combination!