Many service technicians have switched from in-person to remote training as a result of the pandemic. But remote training can have its challenges, including limited hands-on experiences and a lack of face-to-face interactions.

Dan Reese, director of training for CFESA, arms techs with the tools they need to succeed in remote training. Rich Bunt of Clark Service Group shares how a little communication goes a long what when it comes to bringing a combi oven back online, and EMR, Hagar Restaurant Service and Joe Warren & Sons Co. dish on how they encourage up-and-coming technicians in the field.