Nordic’s Head of Thought Leadership Dr. Jerome Pagani sits down with two of Nordic’s Practice Leaders, Abby Polich from Implementation and Wally Ward from Performance Improvement. They discuss a holistic approach to a successful business-driven implementation, as well as why user-centered design, long-term change management, and ongoing trainings are critical for continuously optimized business-driven implementations.

Show Notes:

[00:00] Intros

[01:23] EHR implementations yesterday and today

[03:13] Considerations when upgrading or replacing EHRs

[04:33] How EHR implementations can lead to clinical, operational, and financial improvements

[07:43] Factors to consider when undergoing a business-driven implementation

[08:48] Marks of a successful business-driven implementation

[10:23] The business-driven factors behind today's implementations

[12:17] Consolidation in the healthcare industry to stay competitive

For a full transcript, click here.