Nordic’s Head of Thought Leadership Dr. Jerome Pagani chats with President of Managed Services Paul Slaughter and Digital Health Practice Leader Kevin Erdal. They discuss the history of managed services, what it looks like in healthcare today, and how it’s evolving. They also discuss tools providers are using to turn data into insights, how a strategic centers approach differs from other historic approaches, and typical advantages and goals providers should look for.

Show Notes:

[00:00] Intros

[01:38] What managed services is from a healthcare perspective

[02:15] Why a healthcare provider would want to bring in outside expertise

[02:54] The history of managed services and where it’s headed

[06:33] How healthcare can learn from other industries’ use of managed services

[08:10] Advantages of managed services

[10:37] How the EHR differentiates managed services in healthcare

[12:00] Platforms to consider to help make managed services a success

[13:22] How managed services has used data in the past

[14:47] Tools available to turn data into insights

[16:30] What the future looks like with what an enterprise can do with data, automation, and AI

[22:55] A centers approach to managed services

For a full transcript, click here.