CX Today's Charlie Mitchell hosts Jono Luk, Vice President of Product Management at Webex, discussing how businesses are converging CX and EX.In this session, we consider:<ul><li>Why are more brands tying together customer and employee experiences?</li><li>The first steps for converging CX and EX</li><li>Convincing execs to take EX seriously as a means of improving CX</li><li>How Webex is helping brands to enhance employee experiences</li><li>How Cisco is walking the walk</li></ul>

CX Today's Charlie Mitchell hosts Jono Luk, Vice President of Product Management at Webex, discussing how businesses are converging CX and EX. In this session, we consider:Why are more brands tying together customer and employee experiences?The first steps for converging CX and EXConvincing execs to take EX seriously as a means of improving CXHow Webex is helping brands to enhance employee experiencesHow Cisco is walking the walk

Making the Case for Converging Customer and Employee Experiences

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Making the Case for Converging Customer and Employee Experiences

Making the Case for Converging Customer and Employee Experiences

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