Phil is joined by organizational and talent development leader Sarah Patterson to discuss making training effective during change.

All large change initiatives require people to work differently to achieve the desired results. How they think, act and behave are modified to optimize the benefits of what they are adopting—informing people on what will be different forms the foundation of learning. Once they are clear on what’s new, the team can discuss how these changes will affect how their work will be done in the future, including handoffs between roles.

So, how do you train people on the mindsets, routines and behaviours required to adopt new ways of working effectively?

You can reach Sarah at:

LinkedIn: https://www.linkedin.com/in/sarahpattersonctdp/