In this episode Richard talks to Melissa Birch from Empowered by Cloud about her role as Virtual Book keeper and how she supports her clients, most of whom she's never met in person.

When we're not laughing we discuss ZOOM, XERO the art of communication, building rapport. as well as

Bookkeeping

~ CIS returns/statements

~ Managing retentions

~ VAT returns

~ Management Information/Insight

~ Cashflow Forecasting including projects

~ Dashboard reporting

~ Payroll

~ Finance Strategy

you can reach Melissa here https://www.linkedin.com/in/melissa-birch-%F0%9F%8F%97%F0%9F%91%B7%E2%80%8D%E2%99%80%EF%B8%8F%E2%98%81%EF%B8%8F-33a4a11b5?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BWoiZukXpTzm3Z%2Fpr5y8oOQ%3D%3D or here